Terms of Use

You're responsible for the activity on your account, for keeping your credentials secure, and for the content you create with the service. Don't share API keys publicly. Don't impersonate someone else.

You agree not to use Axtra Intellion to:

• build or distribute malware, phishing kits, or anything intended to attack other systems;
• process content that is illegal where it's produced or consumed;
• circumvent the rate limits, billing, or access controls of the service;
• reverse-engineer the service except where local law permits and we can't lawfully restrict it;
• create, control, or use multiple accounts (personal or organizational) to receive more Free tier usage than we intend for a single evaluator;
• use the Free tier for ongoing production, commercial delivery, or resale rather than evaluating the service;
• represent to any third party that Free tier access is unlimited, permanent, or contractually guaranteed.

You retain all rights to the agent specs, generated code, and other content you create with Axtra Intellion. You grant us a limited license to host, process, and display that content as needed to operate the service for you. We don't use your content to train shared models.

When paid plans are available, they'll be billed in advance on the cadence shown at the time of purchase (monthly or annual), and you'll be able to cancel at any time, with cancellation taking effect at the end of the current billing period. Any usage-based charges (deploys, generations beyond plan limits) will be disclosed before they apply.

"Lifetime" limits mentioned on the Free tier (for example, a fixed number of lifetime generations) describe a one-time evaluation allowance per individual or organization, not a permanent license to the service. Acting reasonably, we may modify, reduce, or discontinue Free tier allowances at any time; where we reduce or remove allowances for accounts already using the service, we'll give at least 30 days' notice. Accounts that use multiple sign-ups, shared credentials, or other means to receive more Free tier usage than we intend for a single evaluator may be limited or suspended, consistent with the Termination section of these Terms.

If we discontinue or change Free tier allowances, we won't retroactively bill you for legitimate past free usage, and any paid plan you're already on keeps the terms disclosed at the time of purchase unless we've told you otherwise in advance.

We work hard to keep Axtra Intellion available, but we don't guarantee uninterrupted service on the free tier. Enterprise plans, when offered and agreed in a separate written agreement, will include SLA-backed commitments.

Priority support: on Studio and Enterprise plans we respond to support requests sent to hello@axtl.dev within 24 hours on business days. A response is a reply from our team that starts working the request; it is not a commitment to resolve it within that window. Support on the Free and Builder plans is best effort, with no response-time commitment. This is a support commitment only — it is not an uptime or performance guarantee, and we do not currently publish one.

You can close your account at any time from settings. We can suspend or terminate accounts that violate these terms; where possible we'll give notice and a chance to cure first. This covers Free tier abuse — the Billing section describes what that means rather than granting a separate suspension right.

Closing your account ends your access to the workspace content in it, so download any artifacts you want to keep before you do. What we hold onto afterwards, and for how long, is set out in the Retention section of the Privacy Policy.

The service is provided "as is." To the maximum extent permitted by law, Axtra Intellion's aggregate liability for any claim related to the service is limited to the fees you paid in the 12 months before the claim arose.

That limit has floors it cannot go below. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be limited or excluded. Where your local law gives you rights these terms can't restrict, those rights still apply and this section doesn't override them.

These Terms are governed by the laws of Thailand. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through informal negotiation in good faith. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to the competent courts of Thailand.

Axtra Intellion is operated by Axtra Intellion Inc. For legal notices or questions about these Terms, contact us at hello@axtl.dev.

We may revise these terms. Material changes will be communicated via the product or by email at least 14 days before they take effect. Continuing to use the service after changes take effect means you accept the new terms.

Fourteen days is the floor, not the rule for every change. Where a specific section commits to longer — Billing gives at least 30 days before we reduce a Free tier allowance an account is already using — the longer period is the one we hold ourselves to.